ORDERS AND PAYMENTS
To purchase, you must carefully follow the online procedure. Orbis783 by Classic Radio Collection of Pavan Mario reserves the right to refuse or cancel an order, in case of doubts about the veracity – incomplete or incongruent personal data, payment defaults already manifested in previous purchases, doubtful authenticity of the credit card – or in case of unavailability of products.
The communication of refusal or cancellation of the order (by e-mail or telephone) may not be timely and may also take place following subsequent contact by the customer.
How to buy
1. Click on the desired product to access the relevant product sheet and view in detail all the information relevant to the product itself. Select the quantity and any size, then click on “Add to cart”.
2. Enter the necessary information for the shipment and select the payment method:
• credit card; PayPal (online advance payment – for Italy and abroad); Wire transfer
Finally, read the summary of your purchase and click on “Buy”. At the end of the purchase, you will receive an e-mail containing the identification data of your order and confirmation that it has been correctly received.
The purchase with cash on delivery is not foreseen.
Orders can only be placed by adults.
Orbis783 will not be held responsible for orders placed by minors without parental authorization.
Prices and payment methods:
The prices indicated on the site are to be considered inclusive of taxes and VAT. Any shipping costs or payment costs are in any case communicated in advance to the Customer through the website or these Conditions.
THE FOLLOWING PAYMENT METHODS ARE PROVIDED:
Credit card / PayPal, Bank Transfer
In the case of purchase of the goods by credit card payment method, the transaction can take place through the secure server chosen by Orbis783. In no case and at any stage of payment will Orbis783 be able to know the information relating to the credit card of the Customer, transmitted via secure connection directly to the site of the banking institution that manages the transaction. No Orbis783 computer archive will retain this data and therefore in no case Orbis783 can be held responsible for any fraudulent and undue use of credit cards by third parties at the time of payment. For credit card payments we rely on PayPal’s secure circuits, but it is not necessary to already have an account. If you already have it, you can pay using your PayPal account.
SECURITY OF PAYMENT
The payment transaction takes place on a secure page, which uses SSL (Secure Socket Layer) certificates, a system that guarantees maximum security for online transactions. Credit card data are protected from unauthorized access by means of the encrypted transfer of SSL data, which is not accessible to third parties.
Privacy Policy
Pursuant to art. 13 of Legislative Decree No. 196/2003 “Code regarding the protection of personal data”, here is some information relating to the collection of personal data online. The data controller is Orbis783. which carries out the processing of personal data in full compliance with Legislative Decree no. 196/2003. The data are entered in the Orbis783 databases following the acquisition of the consent of the person concerned, except in the cases referred to in art. 24 of Legislative Decree no. 196/2003. In accordance with this legislation, the data processing will be based on the principles of correctness, lawfulness and transparency and protection of the client’s privacy and rights. The Data Controller is Orbis783. The data processors, also pursuant to art. 7 of Legislative Decree No. 196/2003, I am the Marketing office of Orbis783. The list of Managers is available at the registered office of Orbis783. To find and consult it, you must contact the Managers indicated above at the respective Owner.
DATA PROCESSING METHODS
Personal data are collected for contractual, administrative-accounting, commercial, statistical purposes and for the establishment of normal commercial contacts. Their treatment is done manually and computerized. The acquired data may be communicated to shippers, consultants for the implementation of the aforementioned purposes, as well as for marketing, advertising, promotional and market research initiatives. In Orbis783, personal data may be communicated to the staff of the Marketing, Administration / Finance offices, as people responsible and in charge of the processing.
RIGHTS OF THE INTERESTED PARTIES
Pursuant to art. 7 of Legislative Decree no. 196/2003, the subjects to whom the personal data refer can at any time obtain:
– confirmation of the existence or not of the data itself
– knowledge of the content and origin
– verification of accuracy
– integration or updating
– adjustment
Pursuant to the same article, the subjects have the right to:
– request the deletion of data
– request the transformation into anonymous form
– request the blocking of data processed in violation of the law
– oppose in any case, for legitimate reasons, to their treatment
For the exercise of the rights in question, you must contact Orbis783 by Secif SAS at the following email address: info@orbis783.com
RETURNS AND REFUNDS
Pursuant to art. 52 of Legislative Decree 206/2005, as amended by Legislative Decree 21/2014, the Customer may withdraw from the Conditions and therefore from the purchase contract for any reason, without the need to provide reasons and without any penalty, within 14 (fourteen) working days from the date of receipt of the products.
To exercise the right of withdrawal referred to in article 5.1 above, the Customer must send a communication to Orbis783 to that effect, within the terms indicated, to the following email address info@orbis783.com. You will receive an email with the return authorization and indications on the correct procedure to be carried out (courier, etc.).
In case of withdrawal, the customer must send the products in free port (shipment to be paid by the sender) at our warehouse, within 14 (fourteen) days from the withdrawal, to the following address:
Orbis783 Secif SAS Via bachelet 27 35010 Busa di Vigonza PD – Italy –
The goods must be returned intact, complete with all its parts and in the original packaging (envelopes and packs), kept and possibly used for the time strictly necessary to establish and verify their nature, characteristics and size, according to normal diligence, without are signs of wear or dirt, in compliance with the following conditions:
– the right of withdrawal may apply to the product purchased in its entirety; in fact, it is not possible to exercise withdrawal only on part of the purchased product (eg accessories, accessories, etc …);
– for withdrawal to be possible, the product must be intact and returned in its original packaging, complete in all its parts (including packaging and any documentation and accessory equipment: power supply, case, etc …);
– the shipment, until the certificate of receipt in the warehouse indicated by Orbis783, is under the complete responsibility of the customer;
– in the event of damage to the goods during transport, Orbis783 will notify the Customer of this, to allow him to promptly file a complaint against the courier chosen by him and obtain a refund; the product will then be made available to the customer, simultaneously canceling the request for withdrawal;
– Orbis783 will not respond in any way for damage, theft, loss occurring during or in any case depending on the return shipment.
Orbis783 will refund the customer the full amount already paid, net of any additional shipping costs pursuant to art. 56, paragraph 2, of Legislative Decree 21/14, within 14 (fourteen) days of withdrawal, by reversing the amount charged, using the same means of payment used by the Customer for the initial transaction, unless otherwise agreed. In any case, the Customer will not bear any cost as a consequence of said refund, except for the return costs if he has not used the standard procedure indicated.
In any case, the Customer will forfeit the right of withdrawal in cases where Orbis783 ascertains that:
– the returned product and / or its accessories, and / or its packaging are not intact;
– the product is missing its external packaging and / or the original internal packaging;
– the product is missing elements that integrate it and / or accessories
In case of forfeiture of the right of withdrawal, Orbis783 will return the purchased product to the sender, charging the shipping costs and, if already refunded, the price of the product.
SHIPPING
The shipment of the products is made by courier.
A package tracking service is active for this shipper.
The courier makes deliveries from Monday to Friday, both in the morning and in the afternoon. The recipient cannot request delivery on specific days or times. In case of absence of the recipient, the courier will leave a notice of passage, through a label affixed to the home. The delivery will be attempted twice: then, if not, the courier will try to contact the recipient. Orbis783 will not be responsible for any malfunctions in the delivery service by the courier.
In the case of deliveries made at receptions (with signature for collection by the receptionist), Orbis783 will not be held responsible for subsequent non-delivery of the package to the final recipient.
Upon delivery of the products, the customer is required to check:
o that the number of packages delivered corresponds to what is indicated in the transport document;
or that the packaging is intact, not damaged, nor wet or otherwise altered, even in the closing materials (adhesive tape or metal straps).
Any damage to the packaging and / or to the product or the mismatch in the number of packages or indications must be immediately detected by placing a specific indication on the product delivery document to be returned to the courier.
Any problems relating to the physical integrity, correspondence or completeness of the products received must be reported within 14 days of delivery, in the manner provided in this document.
SHIPPING COSTS
The cost of shipping depends on the country of destination and the weight / volume of the package. The customer can view the cost online at the end of the order, before confirming it.
SHIPPING TIMES
The delivery of the products takes place within 24-72 hours, 24-48 hours after the order registration date. Any delays in delivery may be caused by the temporary unavailability of the products, by malfunctions in the service by the courier, by causes of force majeure or in the event of holidays. In case of purchase by credit card, the delay in shipping can be caused by the inability to withdraw the amount authorized for payment. (See: Payment of the payment). If you have not yet received the goods after 5 working days (excluding Saturdays and Sundays), please contact customer service at info@orbis783.com
The delivery times indicated by Orbis783 must be considered as purely indicative and a delay with respect to them, or any delivery made with subsequent split shipments does not legitimize the Customer to refuse the delivery itself and to request compensation or compensation.
In case of refusal of the goods by the customer or non-delivery for other reasons (e.g. incorrect address and / or telephone number of the recipient; repeated absence of the recipient, etc.) the amount will be retained to cover the following costs: sending goods + returning goods and charged to the recipient. Instead, the price of the goods will be refunded.
TERMS AND CONDITIONS
Welcome to orbis783.com (the “Site”), the official online shop of Orbis783 by Secif SAS relating to the Orbis783 product line.
The products on sale on orbis783.com are sold and invoiced by Pavan Mario’s Classic Radio Collection, based in Via San Daniele, 9 – 35010 Grantorto (PD).
For any information on orders, shipments and, more generally, on purchases, you can contact the Orbis783 customer care at the following addresses:
– customer care email: info@orbis.com
– telephone number: +39 049 8934422
Monday to Friday from 09.30 to 12.00 and from 14.30 to 18.00 (Rome / Paris / Berlin timetable: GMT +1).
GENERAL CONDITIONS OF SALE
ART. 1 – ACCEPTANCE OF THE GENERAL CONDITIONS OF SALE AND CONCLUSION OF THE CONTRACT
The contract stipulated between Brand Orbis783 and the Customer (i.e. the individual, natural person, who makes the purchase on the Site, not referable to his commercial, entrepreneurial or professional activity) must be considered concluded with the acceptance, even partial, of the Orbis783 order. In case of non-acceptance of the order, Orbis783 will promptly notify the Customer in any case.
By placing an order in the various ways provided, according to the order form on the Site (hereinafter the “Order”), the Customer declares to have read all the information provided to him during the purchase procedure and to accept in full these general conditions (hereinafter the “Conditions”).
These Conditions can be printed or saved on a durable medium, in compliance with the provisions of art. 12 of Legislative Decree 70/2003 and art. 51 of Legislative Decree 206/2005, as amended by Legislative Decree 21/2014.
ART. 2 – PURCHASE METHOD
The products offered for sale by Orbis783 are only those present on the orbis783.com website at the time of placing the Order, as described in the relevant information sheets.
In any case, it is understood that the images accompanying the description of a product are for information purposes only and may not be perfectly representative of its characteristics but may differ, for example. by color and size (also due to the browser and monitors used for accessing the Site and viewing the images).
To place an Order, the Customer must complete the relevant form on the Site in its entirety and send the same after carefully viewing the Conditions, as well as the characteristics of the product and / or products it intends to purchase. The Customer must also request Orbis783, if desired, to issue a tax invoice relating to the purchase, pursuant to art. 22 D.p.R. n. 633/1972.
The correct receipt of the Order is confirmed by Orbis783 by means of an e-mail response sent to the e-mail address communicated by the Customer. This confirmation message will summarize the purchase conditions, as required by the applicable legislation, as well as the data entered in the Order by the Customer, so that the same can verify the same and possibly communicate without delay the necessary corrections of incorrect data.
ART. 3 – PRICES AND PAYMENT METHODS
The prices indicated on the site are to be considered inclusive of taxes and VAT. Any shipping costs or payment costs are in any case communicated in advance to the Customer through the website or these Conditions.
The following payment methods are provided:
Credit card / Paypal
In the case of purchase of the goods by credit card payment method, the transaction can take place through the secure server chosen by Orbis783. In no case and at any stage of payment will Orbis783 be able to know the information relating to the credit card of the Customer, transmitted via secure connection directly to the site of the banking institution that manages the transaction. No Orbis783 computer archive will retain this data and therefore in no Orbis783 can it be held responsible for any fraudulent and undue use of credit cards by third parties at the time of payment. For credit card payments we rely on PayPal’s secure circuits, but it is not necessary to already have an account. If you already have it, you can pay using your PayPal account.
ART. 4 – DELIVERY OF PRODUCTS AND RELATED COSTS
The purchased products will be delivered to the address indicated by the Customer in the Order within 24-72 hours, 24-48 hours from the date of registration of the Order by Orbis783, at the cost indicated specifically on the Site before sending the Order. Orbis783 reserves the right to accept or not deliveries requested outside the Italian or European borders.
The delivery times indicated by Orbis783 must be considered as purely indicative and a delay with respect to them, or any delivery made with subsequent split shipments does not legitimize the Customer to refuse the delivery itself and to request compensation or compensation.
Upon delivery of the products, the customer is required to check:
that the number of packages delivered corresponds to what is indicated in the transport document.
that the packaging is intact, not damaged, nor wet or otherwise altered, even in the sealing materials (adhesive tape or straps).
Any damage to the packaging and / or to the product or the mismatch in the number of packages or indications must be immediately detected by placing a specific indication on the product delivery document to be returned to the courier.
Any problems relating to the physical integrity, correspondence or completeness of the products received must be reported within 7 days of delivery, in the manner provided in this document.
ART. 5 – RIGHT OF WITHDRAWAL
Pursuant to art. 52 of Legislative Decree 206/2005, as amended by Legislative Decree 21/2014, the Customer may withdraw from the Conditions and therefore from the purchase contract for any reason, without the need to provide reasons and without any penalty, within 14 (fourteen) working days from the date of receipt of the products.
To exercise the right of withdrawal referred to in article 5.1 above, the Customer must send a communication to Orbis783 to that effect, within the terms indicated, to the following email address info@orbis783.com.
In case of withdrawal, the customer must return the products by shipping in free port (shipment to be paid by the sender) at our warehouses within 14 (fourteen) days from the withdrawal, to the following address:
Orbis783 Secif SAS Via bachelet 27 35010 Busa di Vigonza PD – Italy
The goods must be returned intact, complete with all its parts and in the original packaging (boxes and packs), kept and possibly used for the time strictly necessary to establish and verify their nature, according to normal diligence, without any signs of wear or dirt, in compliance with the following conditions:
– the right of withdrawal may apply to the product purchased in its entirety; in fact, it is not possible to exercise withdrawal only on part of the purchased product (eg accessories, accessories, etc …);
– for withdrawal to be possible, the product must be intact and returned in its original packaging, complete in all its parts (including packaging and any documentation and accessory equipment);
– the shipment, until the certificate of receipt in the warehouse indicated by Orbis783, is under the complete responsibility of the customer;
– in the event of damage to the goods during transport, Orbis783 will notify the Customer of this, to allow him to promptly file a complaint against the courier chosen by him and obtain a refund; the product will then be made available to the customer, simultaneously canceling the request for withdrawal;
– Orbis783 will not respond in any way for damage, theft, loss occurring during or in any case depending on the return shipment.
Orbis783 will refund the customer the full amount already paid net of any additional shipping costs pursuant to art. 56, paragraph 2, of Legislative Decree 21/14, within 14 (fourteen) days of withdrawal, by reversing the amount charged, using the same means of payment used by the Customer for the initial transaction, unless otherwise agreed. In any case, the Customer will not incur any costs as a consequence of said refund, except for the return costs if he has not made use of the standard procedure indicated or if the return does not come from Italy. Sponks will be able to suspend the refund until receipt of the returned product or until the moment the Customer proves to have correctly returned the product, if previous.
In any case, the Customer will forfeit the right of withdrawal in cases where Orbis783 ascertains that:
the returned product and / or its accessories, and / or its packaging are not intact;
the product is missing its external packaging and / or the original internal packaging;
the product is missing elements integrating it and / or accessories.
In case of forfeiture of the right of withdrawal, Orbis783 will return the purchased product to the sender, charging the shipping costs and, if already refunded, the price of the product.
ART. 6 – WARRANTIES
All products sold by Orbis783 are covered by the 24 (twenty-four) month warranty for lack of conformity, pursuant to Title III of Legislative Decree 206/2005. To take advantage of warranty assistance, the Customer must keep the invoice, or the payment receipt, together with the transport document.
The guarantee for lack of conformity will apply provided that the relative product has been used correctly, in compliance with its intended use and as provided in the instructions for use present in and / or with the product. The customer must send the products in free port (shipping to be paid by the sender).
In the event that, for any reason, Orbis783 is unable to return the product to the customer under warranty (restored or replaced), or if the repair or replacement were, also due to the value of the product, excessively expensive. Orbis783 will be able to proceed with the appropriate reduction of the price paid, i.e. the refund of the entire amount paid with termination of the contract.
In cases where the application of the guarantees provides for the return of the product, the same must be returned by the Customer in the original packaging, complete in all its parts (including packaging and any documentation and accessory equipment).
ART. 7 – COMPLAINTS AND INFORMATION REQUEST
Any complaints or requests for information can be sent to Orbis783 at the following addresses:
– customer care email: info@orbis783.com
– telephone number: +39 049 8934422
ART. 8 – PRIVACY
The personal data collected with the forwarding of the Order will be processed by Orbis783 for the sole purpose of satisfying the express requests of the Customer, in compliance with Legislative Decree 196/2003 and the privacy information on the site. Any further processing will be carried out only with the express consent of the customer.
ART. 9 – APPLICABLE LAW
The sales contract referred to in these Conditions and its execution is governed by Italian Law, with the non-application of the conflict rules. The Court of the municipality of residence of Orbis783 will have jurisdiction to resolve the disputes.
ART. 10 – COPYRIGHT
Brands, logos and other distinctive signs on the site belong to their respective owners. The use of trademarks, logos and other distinctive signs is prohibited, including the reproduction on other websites by unauthorized third parties. The contents of the site are protected by copyright (texts, images and graphics).
ART. 11 – AGREEMENT
The contract replaces all previous contracts, agreements and understandings between the parties and constitutes the entire agreement between the parties regarding the subject matter of the contract, together with the order, the general conditions relating to the use of the site and the related conditions to the registration service. Any variation or modification of the contract must be accepted in writing by both parties.
ART. 12 – COMUNICATIONS
All communications between the parties must be made in writing and sent to the address of the other party indicated in the contract and in the order. The communications sent to the email address of the other party, indicated on the website and in the order, are also sent in writing.
Communications relating to the validity or existence of this agreement must only be delivered by hand or sent by registered letter with acknowledgment of receipt.
ART. 13 – DISCLAIMER
In order to meet the legal requirements, we give the following reference: The magnetic field therapy is undergoing analysis and scientific study and not recognized by conventional medicine.
Orbis783 is not a medical device.
Orbis783 can only positively influence your control ability. It is not used to treat or cure diseases.
Orbis783 Must not be used as a replacement for conventional medical therapies.